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Questions or complaints about services?For complaints, you should first call the dealership. If the situation is not solved or you are dissatisfied, call Arsesp.
Customer Service and Support (CSS)Electric Power: 0800 7270167Piped gas: 0800 77 00 427Sanitation: 0800 77 16 883
Or write to us: sau@arsesp.sp.gov.br
Ombudsman
Our Ombudsman can assist you if you would like to get information, make suggestions, criticize or complain about Arsesp services.
+55 0800 770 6884ouvidoriaarsesp@sp.gov.br
Our Location
Arsesp is located at: Cristiano Viana Street, 428, 05411-902, São Paulo – SP. - Brazil
Phone: +55 11 3204 2100
Business hours: from 8:30am to 5:30pm
E-mail: arsesp@arsesp.sp.gov.br
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